Rip Off Britain

Gloria Hunniford, Julia Somerville and Louise Minchin investigate the case of the homeowner who paid a company nearly £2,000 up front for garden maintenance, but has nothing to show for it

How one man has been left battling to prove his identity after fraudsters took out a Universal Credit loan in his name, with repayments automatically taken from his wages.

Gloria Hunniford, Julia Somerville and Louise Minchin investigate the home insurance policies refusing damage claims if the cause can be linked to events that were insured under an old policy

In a special scams episode, the team meets the 20-year-old who was waiting to receive a tax rebate from HMRC, only to discover someone else had cashed the cheque weeks earlier.

Can you trust airport departure boards? The team meet one group of passengers who waited patiently in the departure lounge for their delayed flight, only to find out it had already left without them.

Gloria Hunniford, Julia Somerville and Louise Minchin investigate the courier company that customers say is still letting them down – despite past promises made on the programme.

The team investigate the fraudulent websites convincing shoppers to invest in a ‘best-buy' home appliance and meet the woman who learned that her top-rated dehumidifier wasn't up to the job.

How much can you trust your MOT? The team investigate the so-called ‘ghost' MOTs available for sale and hear from the mum whose second-hand car was far from roadworthy.

The team hear from the devastated homeowners who claim the warehouses behind their back gardens were built without proper consultation.