The Savoy
2020– · ITV1 · 60 min · 2 seasons
S02E04 · Celebrations
Thu, 7 July, 6:00 am
Cameras follow hotel guests as they look to celebrate special occasions after the pandemic lockdowns, and the pressure is on hotel staff to meet their high expectations. Sean puts some of the newer members of his butler team through their paces, and in the Thames Foyer, Enzo is pulling out all the stops to deliver the perfect afternoon tea.
About
A hotel filled with glamour, elegance, history and character and truly the first luxury hotel in Britain, The Savoy has sat alongside the River Thames for over 130 years. It has hosted rock stars and royalty, Oscar winners and prime ministers and now it's opening its doors to ITV viewers as we step across its famous Strand forecourt and into The Savoy.
Filmed over the incredibly busy winter season, the 5 x 1-hour series will give viewers a fascinating glimpse into the experiences of being a guest at this iconic hotel and share the real-life characters behind-the-scenes, and the challenges they face to make the magic happen with their hard work and attention to detail.
Episodes
- E01
Welcome Back
Thu, 16 June· 60 minAfter being forced to close during the pandemic, The Savoy has reopened its doors, but with millions of pounds of revenue lost the hotel faces new challenges. In a fiercely competitive luxury hospitality market, New MD Franck has big plans to keep the hotel on top, with a refurbishment of the flagship Royal Suite and a new Gordon Ramsay restaurant. Doorman Tony is emotional to be welcoming old friends back to the hotel, while in the Savoy Grill, Restaurant Director Thierry welcomes dancing queen Shirley Ballas and national treasure Christopher Biggins for dinner. Guest Experience Manager Sean will do ‘anything as long as it's legal' to look after a wedding party staying in the newly-refurbished, £16,000 a night, Royal Suite by Gucci. In The Savoy's own Lancaster Ballroom, butler Michael is nominated for a hospitality award, will all Sean's training pay off?
- E02
5 Star Standards
Thu, 23 June· 60 minDocumentary offering a glimpse into the lives of those lucky enough to check into the glamorous London hotel, and those who serve them. Tonight, the hotel staff are on high alert for the imminent arrival of a mystery hotel inspector, and are anxious to find out if The Savoy will retain its Forbes five-star status.
- E03
The Americans Are Coming
Thu, 30 June· 60 minDocumentary offering a glimpse into the lives of those lucky enough to check into the glamorous London hotel, and those who serve them. Tonight, staff prepare for the re-opening of the hotel's world famous American bar, the oldest cocktail bar in London, with a new menu and an updated look.
- E04
Celebrations
Thu, 7 July· 60 minCameras follow hotel guests as they look to celebrate special occasions after the pandemic lockdowns, and the pressure is on hotel staff to meet their high expectations. Sean puts some of the newer members of his butler team through their paces, and in the Thames Foyer, Enzo is pulling out all the stops to deliver the perfect afternoon tea.
- Special
The Savoy at Christmas
Tue, 13 Dec· 60 minA look at preparations for the festive period at the London hotel, which begin in mid-November when staff work through the night to transform the hotel into a winter wonderland. Guest experience manger Sean is scheduled to have his first Christmas off in 10 years and is on a mission to ensure his new butler team is ready for the big day, but will staff sickness ruin his festive plans?
Cast
Adjoa Andoh
Narrator