

Customer Wars
2022– · A&E · 30 min · 9 seasons
S09E05 · Line Fail
Wed, 21 Oct, 1:01 pm
In a New Jersey coffeehouse, a customer hoping to purchase a sought-after limited edition coffee mug apparently lines up at the wrong door. At an airport in Florida, police respond to an allegedly intoxicated passenger who refuses to leave the plane after being asked to depart. At an Ohio gas station, a dispute apparently over a simple food purchase quickly turns violent. On an Island near Bali, an American tourist's getaway turns terrifying when their ferry home starts to take on water.
S09E04 · Check Please
Wed, 14 Oct, 1:32 pm
At a fast-food restaurant in Florissant, Missouri, tensions rise when the husband of a customer accused of a bad parking job confronts her accuser. In Ft. Lauderdale, Florida, officers are called to a restaurant after a woman reportedly has issues settling her sizable tab. In Kazakhstan, a terrifying scene unfolds at an airport when a blade-wielding man takes an employee hostage inside the terminal.
About
With supply chain shortages, prices skyrocketing and more shoplifting than ever before, positive customer relations are nearly impossible. Customer Wars spotlights the conflicts that arise when disgruntled and irrational customers come face-to-face with the employees doing their best to take care of their needs. From fiery exchanges at the fast-food drive thru to loss-prevention brawls, this series proves once and for all that "The customer is always right" is the exception rather than the rule.
Episodes
- E01
Gate Clash
Wed, 7 Oct· 31 minAt a hotel in Georgia, a guest causes a scene while demanding staff remove his visitor. At a Florida airport, police are called over a suspected confrontation involving two sisters and a gate agent on the jet bridge. At a Nevada ski resort, when a skier confronts a snowboarder, the altercation quickly escalates into violence. At an Australian mall, a mother visiting with her daughter is accused of shoplifting, which triggers a chaotic brawl.
- E02
Last Call
Wed, 7 Oct· 32 minIn a Tampa, Florida discount store, a heated argument erupts between a customer, another patron, and staff, as employees struggle to stay composed in the face of escalating tension. In Hyannis, Massachusetts, a fast-food restaurant's closing time leads to chaos when a delivery driver refuses to leave without his order. In Phoenix, Arizona, a couple in a rideshare are terrified as their driver appears to speed and swerve through traffic.
- E03
Guard Down
Wed, 14 Oct· 31 minIn a restaurant in Georgia, a mother confronts a male customer who she claims complained about her child's volume. At a Florida bar, an allegedly intoxicated woman who is being escorted out by police answers a call from her dad. In a California auto parts store, after a customer accuses another man of taking a rearview mirror and hiding it in his pants, the situation escalates. In Vietnam, a store security guard is violently attacked with an iron rod by a man who then fills his backpack.
- E04
Check Please
Wed, 14 Oct· 32 minAt a fast-food restaurant in Florissant, Missouri, tensions rise when the husband of a customer accused of a bad parking job confronts her accuser. In Ft. Lauderdale, Florida, officers are called to a restaurant after a woman reportedly has issues settling her sizable tab. In Kazakhstan, a terrifying scene unfolds at an airport when a blade-wielding man takes an employee hostage inside the terminal.
- E05
Line Fail
Wed, 21 Oct, 1:01 pm· 31 minIn a New Jersey coffeehouse, a customer hoping to purchase a sought-after limited edition coffee mug apparently lines up at the wrong door. At an airport in Florida, police respond to an allegedly intoxicated passenger who refuses to leave the plane after being asked to depart. At an Ohio gas station, a dispute apparently over a simple food purchase quickly turns violent. On an Island near Bali, an American tourist's getaway turns terrifying when their ferry home starts to take on water.
- E06
Return Rebellion
Wed, 21 Oct, 1:32 pm· 32 minIn Estes Park, Colorado, two customers attempt to return their purchases after the store owner allegedly makes an offensive remark about them to another shopper. At a fast food restaurant in Rockledge, Florida, police are called to remove a disgruntled customer who refuses to leave. In a Richmond, Canada supermarket parking lot, a bystander films a heated brawl that erupts when two elderly women vie for a handicap spot.
- E07
Lost & Found
Wed, 28 Oct, 1:01 pm· 31 minAt a California sandwich shop, after an employee gets his order wrong, a customer seems more interested in making a point than getting a replacement.
- E08
Fire Drill
Wed, 28 Oct, 1:32 pm· 32 minIn Warwick, New York, a fast food customer assists with a flaming kitchen appliance as employees appear to not notice.
- E09
Suspended Ride
Wed, 11 Nov, 2:01 pm· 31 min - E10
Coupon Confusion
Wed, 18 Nov, 2:00 pm· 30 min - E11
Airline Cat-astrophe
Wed, 25 Nov, 2:00 pm· 30 min - E12
Card Trick
Wed, 25 Nov, 2:32 pm· 30 min
Cast

Imari Williams
Narrator